PAYMENT AND DELIVERY OF GOODS

When paying in cash , the following payment options are possible:

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1. Postpay at New Mail.

2. Subscription to bank card details.

3. Payment in cash at self-pickup or delivery from the publishing house (free of charge to the central districts of Lviv).

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To pay for the order by card, select the appropriate payment system. After confirming the order, you will get to the website https://www.portmone.com.ua/, where you will need to enter your payment card details and pass verification.

To purchase a book in electronic format :

1) Make sure that you REGISTER on our site and have access to your personal account.

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2) Choose books from the offered ELECTRONIC EDITIONS (by clicking the "Add to cart" button).

Please note that only e-books could be in the order !!!

3) Pay for e-book orders by card on the website within 24 hours of registration.

Please note that the funds for the completed order for the e-book are not refundable, and the order itself cannot be canceled. However, in case of detection of incorrect operation of digital books, difficulties with downloading files, etc., please notify us by e-mail: pais.druk@gmail.com.

4) Immediately after payment, the book will be available for download in the personal account. Most electronic publications are presented in epub, fb2, pdf and txt formats.

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RETURN OF GOODS

If you find TECHNOLOGICAL DEFECTS (smearing of ink, non-printing of ink, fuzzy printing, glued pages, uneven trimming, inverted sheets, no sheets or their repetition, inconsistency of the title of the book on the cover, etc. , and you can confirm it with a photo - we will refund you after returning the goods, or replace damaged books with new similar ones without marriage (optional).

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To do this, make an application by writing to e-mail: pais.druk@gmail.com.

When making an application, you must specify the following information: order number, name, contact phone number, as well as attach a photo, which clearly shows the identified defect.

Defective copies of books can be returned in the same way in which the delivery took place (Nova Poshta). The return is made by the publisher after receiving the book products with elements of marriage.

Please note that the funds for the completed order for the e-book are not refundable, and the order itself cannot be canceled. However, in case of detection of incorrect operation of digital books, difficulties with downloading files, etc., please notify us by e-mail: pais.druk@gmail.com.

According to the Resolution of the Cabinet of Ministers of Ukraine of March 19, 1994 № 172 "On the implementation of certain provisions of the Law of Ukraine" On Consumer Protection "" printed publications of proper quality are not subject to exchange and return.

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Tel: 255-49-00

© 2020 by Anastasia Didykh. Proudly created with Wix.com

Created with the support of the Ukrainian Cultural Foundation

© 2020 by Anastasia Didykh. Proudly created with Wix.com

Created with the support of the Ukrainian Cultural Foundation